TOPdesk and the EWS retirement
Microsoft Graph migration status from TOPdesk's own notices. Last checked 2026-10-25.
TOPdesk mail import
- Status
- Moved to Microsoft Graph
- Vendor notice
- https://docs.topdesk.com/en/connecting-to-a-microsoft-exchange-online--oauth-2-0-authentication--mailbox.html
“We recommend using Microsoft Graph instead.”
Connecting to a Microsoft Exchange Online (OAuth 2.0 Authentication) mailbox, read 2026-10-25.
What to do. TOPdesk offers a Microsoft Graph connection type for mail import and recommends it over Exchange Web Services. Switch each mail import to Graph with an Entra app registration.
One email from ewsappid.com each time a status on this page changes, nothing else, and none after 1 April 2027. Every alert has an unsubscribe link; one press deletes your address, or write to support@ewsappid.com at any time. Sender details are on the contact page; see the privacy policy.
Application IDs
This site lists no fixed application ID for TOPdesk. Look up an ID from your EWS usage report on the home page, or find the name behind it in Entra, under Enterprise applications.
Every app in your tenant
The tenant plan reads your EWS usage report in your browser and matches each app against these statuses and your current allow list. All vendor statuses.