SolarWinds and the EWS retirement

Microsoft Graph migration status from SolarWinds's own notices. Last checked 2026-10-25.

SolarWinds Web Help Desk (incoming email, Microsoft 365)

Status
Migration announced
“Microsoft deprecated the Exchange Web Services (EWS) API previously used by WHD to access and receive email”

WHD 2026.2.1 release notes, read 2026-10-25.

What to do. WHD 2026.2.1 replaces EWS with Microsoft Graph for incoming mail from Microsoft 365 mailboxes. Upgrade to WHD 2026.2.1 or later and reconfigure the incoming email account for Microsoft 365 with Graph.

Get an email when SolarWinds's status changes

One email from ewsappid.com each time a status on this page changes, nothing else, and none after 1 April 2027. Every alert has an unsubscribe link; one press deletes your address, or write to support@ewsappid.com at any time. Sender details are on the contact page; see the privacy policy.

Application IDs

This site lists no fixed application ID for SolarWinds. Look up an ID from your EWS usage report on the home page, or find the name behind it in Entra, under Enterprise applications.

Every app in your tenant

The tenant plan reads your EWS usage report in your browser and matches each app against these statuses and your current allow list. All vendor statuses.