Salesforce and the EWS retirement
Microsoft Graph migration status from Salesforce's own notices. Last checked 2026-10-21.
Salesforce Inbox, Lightning Sync and Einstein Activity Capture
- Status
- Moved to Microsoft Graph
- Date
- 2026-10-01
“Salesforce Inbox, Lightning Sync, and Einstein Activity Capture must migrate to Microsoft Graph to accomodate Microsoft EWS retirement.”
Microsoft Exchange Web Services (EWS) Retirement Salesforce Inbox, Lightning Sync and Einstein Activity Capture (Salesforce Help, article 002630842) (2026-10-01), read 2026-10-21.
What to do. All three must move to Microsoft Graph. Follow the banner at login or the product's settings page in Setup. While a move has problems, keep EWS on for the tenant with the Salesforce app on EwsAllowedAppIDs (possible until April 1, 2027).
One email from ewsappid.com each time a status on this page changes, nothing else, and none after 1 April 2027. Every alert has an unsubscribe link; one press deletes your address, or write to support@ewsappid.com at any time. Sender details are on the contact page; see the privacy policy.
Application IDs
This site lists no fixed application ID for Salesforce. Look up an ID from your EWS usage report on the home page, or find the name behind it in Entra, under Enterprise applications.
Every app in your tenant
The tenant plan reads your EWS usage report in your browser and matches each app against these statuses and your current allow list. All vendor statuses.